For Organizations
Build the organization
your mission deserves.
Consulting for addiction treatment, behavioral health, and human-service organizations. Policy and procedure work, program design, leadership pipelines, quality improvement · done by someone who's been the CEO.
Service Lines
Five ways to engage. Scoped to your situation.
Strengthen systems, sustainably.
Assess current practices, identify growth opportunities, implement strategies that improve efficiency, compliance, and outcomes. A culture of continuous improvement · built from the inside.
Design, launch, scale.
New program, grant-funded or strategic. Concept-to-implementation: program manuals, procedure guides, implementation plans. Or help writing the proposal if the grant isn't secured yet.
Clear. Compliant. Yours.
Full review and redesign of policies and procedures. Aligned with best practices and your mission. From gap identification to streamlined, practical documents your team will actually use.
A confidential thought partner.
For executive directors and clinical directors. A sounding board for hard decisions, a challenger of assumptions, a confidential space leadership rarely gets. Distinct from coaching · focused on the work.
Workflows that flow.
Analyze workflows, communication channels, and structures to identify inefficiencies. Build practical, sustainable solutions that enhance performance, support staff, and improve outcomes.
Built for what you need.
Every organization is different. If your situation doesn't fit a category above, reach out. I've built trainings and engagements for colleges, employers, health centers, community mental health agencies, and others.
Engagement Model
From first conversation to scoped project.
Initial Org Consultation
$350 for 2 hours. We map your situation: what you're trying to solve, what you've tried, the constraints (budget, timeline, staff capacity). You leave with a clear sense of next steps.
Proposal & contract
Within a week of the consultation, you receive a written proposal: deliverables, timeline, fixed fee. Negotiable based on scope. Nothing starts until both sides sign.
The work, then handoff
Project-based engagements with clear milestones. Final deliverables include documentation, training-of-trainers if needed, and a 30-day post-delivery check-in. Larger clients may transition into ongoing retainer.
Who we serve
Organizations where the work is hard and the systems matter.
- Addiction treatment centers (SUD)
- Behavioral health agencies
- Community mental health
- Sober living operators
- Nonprofits & grant-funded programs
- Health centers & clinical training programs
What we don't do
Clinical therapy, primary medical care, direct client services, billing/payer contracting, real estate, fundraising. If your need falls in one of those areas, I'll refer you to someone who specializes.
The Madeleine difference
I've been where you're sitting.
Most consultants come in with frameworks. I come in with scars. I've been the CEO trying to grow the program without breaking the team. I've been the one writing the policy nobody had time to update. I've been the executive director doing the consulting work because we couldn't afford outside help · until we could, and then I had opinions about what was actually useful.
The consulting I do now is the work I wish I'd had access to as an operator. That's the test for everything I take on: would this have helped me, when I was the one in the seat?
Next step
Book a $350 Org Consultation.
2 hours, virtual. We scope the work. If we're a fit, you get a written proposal within a week.