Consulting · Coaching · Training

Lead inward.
Lead forward.

Solution Focused consulting, coaching, and training for leaders and the addiction treatment, behavioral health, and human-service organizations they serve.

MS, LPC CAADC CCS · NCC 10+ years in healthcare Former nonprofit CEO U-Mich fellowship
For emerging & established leaders

I'm stepping into leadership.

One-on-one coaching, the Leadership Growth Collective cohort, and self-paced lessons. A soft landing for new managers, clinical directors, and anyone who's been promoted because they were good at their job · and now has to lead people.

Book a $50 Discovery Call 30 min · refunded if we proceed
For executive teams & program leaders

I run an organization.

Consulting for addiction treatment, behavioral health, and human-service organizations. Policy and procedure work, program design, leadership pipelines, quality improvement. Scoped projects with clear deliverables and contract-based pricing.

Book a $350 Org Consultation 2 hours · scoped proposal after
0
Years in healthcare systems
0
Hours of coaching delivered
CEO
Former nonprofit executive
$0
Refunds requested

For Leaders

A confidential place to figure out who you are as a leader.

You've been promoted because you were good at your job. Now you're supposed to lead people, hold hard conversations, and make decisions without a playbook. That gap is normal · and it's addressable.

Solution Focused coaching isn't therapy. It's structured conversations that turn "I think I should know this" into a working leadership practice. With someone who has the clinical credentials and the consulting track record to be useful · not a weekend-certified coach.

See the leader path

For Organizations

The systems your mission deserves · built by someone who's been inside.

Addiction treatment and behavioral health work is hard. The work is even harder when the policies are scattered, the leadership pipeline is thin, and the program design doesn't match the people you're serving.

I've been the CEO. I've been the one writing the proposal, training the supervisors, and rebuilding the manual. The consulting I do now is the work I wish I'd had access to as an operator.

See the org path

The Lead In Method

Three steps. No filler. Built around your actual situation.

01 / Discovery

Start with a real conversation.

A 30-minute ($50) call where we talk about where you are, what you're trying to change, and whether I'm the right person to help. You'll get a written summary after. No pressure, no scripts.

02 / Tailored Plan

A package that fits the actual work.

Individuals: a coaching engagement scoped to your role, your timeline, your budget. Organizations: a project proposal with deliverables, timeline, and fixed fee. Built together, not handed down.

03 / Sustained Growth

Stay connected to the work.

The Leadership Growth Collective ($129/mo) keeps leaders in community with weekly prompts, monthly group calls, and a private Telegram space. Alumni organizations stay in touch through quarterly check-ins.

"I take a no-nonsense approach. You're not getting a motivational poster. You're getting someone with actual expertise · and the education and credentials to back it." · Madeleine McConnell, MS, LPC, CAADC

Engagement Models

Three ways to work together.

Individuals $50 →

Coaching & Packages

One-on-one leadership coaching. Start with a discovery call, move into a $299 initial session or a $1,599 package that includes six virtual sessions plus weekly check-ins.

  • · 15–30 min Discovery · $50
  • · Initial Coaching · $299 · 1 hr
  • · 5-Session Pack · $999 · 6 mo
  • · Leadership Pkg · $1,599 · 3 mo
See all services →
Community $129/mo

Leadership Growth Collective

Private Telegram group + weekly prompts + monthly group coaching call. The recurring-revenue backbone of Lead In. For new and aspiring leaders who want community and accountability, not 1:1 intensity.

  • · Weekly Monday topic drops
  • · Friday reflection prompts
  • · Monthly group coaching video call
  • · System-regulation prompts (anti-burnout)
Join the cohort →
Organizations $350 →

Org Consulting

Project-based consulting for healthcare, behavioral health, and human-service organizations. Policy and procedure work, program design, quality improvement, leadership pipelines. Scoped deliverables, fixed fees.

  • · Initial Org Consult · $350 · 2 hr
  • · Policy & Procedure · Negotiable
  • · Program Development · Negotiable
  • · Quality Improvement · Negotiable
See all services →

About Madeleine

Operator turned consultant.
Not the other way around.

Madeleine McConnell holds a Master's in Clinical Mental Health Counseling, is a Licensed Professional Counselor, and earned advanced credentials as a Certified Advanced Alcohol and Drug Counselor and Certified Clinical Supervisor.

She spent 10+ years consulting across healthcare systems and served as CEO of a nonprofit · and brings that operator's eye to every engagement. She completed a fellowship with the University of Michigan's Center for Health and Research Transformation, is an Othmer-trained Neurofeedback provider, and is currently enrolled in a leadership development program.

Read the full story
Madeleine McConnell, MS, LPC, CAADC
MADELINE McCONNELL
MS, LPC, CAADC, CCS, NCC

Common Questions

Before you book.

Is this therapy or counseling?
No. Lead In provides consulting, coaching, and training · educational and professional development services only. Coaching is not counseling, psychotherapy, or medical treatment, and engaging with these services does not create a clinical or therapeutic relationship. If you need clinical mental health care, I'll help you find the right clinician.
What makes you different from other leadership coaches?
I hold a Master's in Clinical Mental Health Counseling, an LPC license, the CAADC credential (Certified Advanced Alcohol and Drug Counselor), and NCC certification. The coaching industry is unregulated · many coaches have neither clinical training nor consulting experience. I have both, plus a decade inside healthcare systems and a CEO seat. You're paying for expertise, not motivation.
How much does it cost to get started?
The discovery call is $50 for 30 minutes. If we agree to work together after that, you move into a $299 initial session or a $1,599 package for individuals, or a $350 initial organizational consultation with project-based scoping afterward. The Leadership Growth Collective is $129/month. Larger organizational projects are quoted after the initial consultation.
Do you work with people outside Michigan?
Yes · most coaching and consulting is delivered virtually via video or phone. In-person sessions are available based on location and availability. The business is based in Alpena, Michigan, and serves clients across the U.S.
What's your cancellation policy?
Reschedule with 48+ hours notice, no fee. Less than 24 hours, $50 cancellation fee. No-shows are charged the full session fee. Sessions in a package count as used if no-showed. All sales are final and non-refundable · this is in the service agreement before booking.
What if my organization needs something you don't list?
Reach out via email. I've built trainings and consulting engagements for colleges, employers, health centers, community mental health agencies, and others. If it's within my area of expertise and a real fit, I'll scope it. If it isn't, I'll tell you who might be a better match.

Ready to begin?

Pick the conversation that fits.

Both start with a real conversation. Neither one commits you to anything beyond it.

$50 · Leader Discovery Call → $350 · Org Consultation → Or email directly